ClearSinus Support

Welcome to ClearSinus Support! We're here to help you get the most out of your sinus health tracking journey.

Getting Started

First Time Setup

Create Your Account: Sign up with your email or use Apple/Google sign-in
Complete Onboarding: Follow the quick setup to personalize your experience
Start Tracking: Log your first symptom entry to begin discovering patterns

Daily Usage

Quick Entry: Tap the + button to log symptoms quickly
Add Details: Include notes about potential triggers or activities
Review Insights: Check your dashboard for AI-powered patterns

Frequently Asked Questions

General Questions

Q: What is ClearSinus?

A: ClearSinus is an intelligent symptom tracking app that helps you understand and manage your sinus health through AI-powered insights and pattern recognition.

Q: Is ClearSinus a medical app?

A: No, ClearSinus is a wellness tracking tool. It does not provide medical advice, diagnosis, or treatment. Always consult healthcare professionals for medical concerns.

Q: Is my data secure?

A: Yes! Your data is encrypted and stored securely. We never sell or share your health information with third parties.

Using the App

Q: How do I track symptoms?

A: Tap the + button on the main screen, select your symptoms, adjust severity levels, and add any relevant notes.

Q: How often should I log entries?

A: For best results, log symptoms daily or whenever you experience changes. Consistent tracking leads to better insights.

Q: Can I export my data?

A: Yes! Go to Settings > Export Data to download your complete health history.

Premium Features

What's included in Premium?

Unlimited symptom tracking
Advanced AI analysis
Extended history (beyond 30 days)
Priority support
Future premium features

How to upgrade: Go to Settings > Upgrade to Premium

Cancellation: Cancel anytime through App Store/Google Play

Contact Support

Email Support

General Support:
support@clearsinus.ai

Technical Issues:
tech@clearsinus.ai

Premium Support:
premium@clearsinus.ai

Response Times

Free Users:48-72 hours

Premium Users:24 hours priority

Before Contacting Support

Please include:

Your device type and OS version
App version (found in Settings > About)
Description of the issue
Screenshots if applicable

Community

Website @ClearSinusApp @ClearSinusHealth

App Information

Version: Check Settings > About

Developer: ClearSinus Health Technology

Last Updated: July 2025